Help
Support
Need help with BuildIQ? Contact us about account access, data, AI features or technical issues.
Email support
Tell us which page or feature is affected and what you were doing when the problem occurred.
mybuildiq@gmail.comWe typically respond within 24–48 hours.
Common questions
How do I reset my password?
Use the password reset option on the login screen. Check spam if the email does not arrive.
How do I delete my account?
You can initiate account deletion directly in BuildIQ settings.
Why is the AI feature not responding?
Check your network connection and access under your plan or trial, then try again.
Why can’t I upload a photo or document?
Check file format, size and your internet connection. Contact support if the issue persists.